Payment 2x and 3x WITHOUT FEES

March 2018

Cookies, what are they ?

Before browsing the site we ask you to accept our cookie policy. Indeed, cookies are files containing information about the web pages you have visited. They make it easier to browse our site by saving data such as the products you have viewed or your login credentials. In order to better understand your needs, we use cookies.

How to take care of my jewels Nature?

We attach great importance to the making of our jewelry made entirely by hand using natural materials. Each piece is unique in its origin and design. Find more information on the various modes of creation and manufacturing on our website. Take care of your jewel, avoid contact with water and

What are the security and privacy rules?

You may use our site without depositing personal information if you do not create your account. If you want to place an order, the creation of the account is necessary. In this case, we collect the necessary data for billing and delivery of your order: your name, address, email address, telephone number.

Why do I not receive any mail?

If you do not receive a confirmation email from us, it is possible that your email address is incorrectly entered. We also advise you to check your spam before contacting our customer service on 05 63 23 09 23.

How to create an account ?

On the home page at the top right, click on the icon my account. Then click on the link to create my account. A form is displayed, fill in the fields of the form and click on "Validate". You can also create an account during the validation of your basket.

Can I place orders without risks ?

The transmission of information on the site takes place in a secure context, using the protocols in force on the Internet. Payment card numbers are not retained.

How to add a promo code?

The promo code is to be entered during step 1 of the purchase tunnel with the summary of your order. Wait a moment the amount of the order will update automatically. Please make sure your code is still valid before contacting our customer service.

What are the payment options available ?

Payment can be made by credit card with 3D secure and Paypal. Some foreign cards may be rejected. In this case, we invite you to try again with another means of payment.

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